At Light Your Soul, we are committed to delivering your orders quickly and efficiently. Below, you'll find all the information about our shipping process.

1. Shipping Locations

We currently ship to addresses within the United States only.

2. Shipping Options and Costs

• Standard Shipping:

  • Delivery Time: 5–7 business days.
  • Cost: Calculated at checkout based on your location and order weight.

• Expedited Shipping:

  • Delivery Time: 2–3 business days.
  • Cost: Calculated at checkout based on your location and order weight.

Shipping costs are displayed during the checkout process.

3. Order Processing Time

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

4. Tracking Your Order

• Once your order ships, you will receive a confirmation email with a tracking number.
• Use this number to track your order through our shipping partner’s website.

5. Shipping Restrictions

• We do not ship to P.O. Boxes or APO/FPO addresses.
• Some remote locations may experience longer delivery times.

6. Lost or Delayed Packages

• If your package is delayed or lost, please contact us at info@lightyoursoul.com with your order number.
• We will work with the carrier to resolve the issue.

7. Damaged Items During Transit

• If your item arrives damaged, please contact us within 7 days of delivery at info@lightyoursoul.com.
• Provide photos of the damaged product and packaging for a replacement or refund.

8. Changes to Shipping Details

• If you need to update your shipping address, please contact us immediately after placing your order.
• Once an order has been shipped, changes cannot be made.

9. Contact Us

For any shipping-related inquiries, please contact us:

Light Your Soul
Email: info@lightyoursoul.com
Country: USA

We appreciate your trust and strive to ensure a smooth delivery experience for every order.